Ironically enough, my week got a little bit worst yesterday while at work. The work was fine; however someone mid day hacked onto my hotmail and changed the password. No problem I went into it and I changed it back via “alternative email” easily solved, right? Well I wish is was only that simple, after getting back into my inbox again I went to delete some junk mail, then al of a sudden I was on a page I had never seen before. Apparently I now needed my parent’s permission to now access my hotmail; however I’m almost 22 years old. I don’t think I should need my parents permission do you? So I tried to access it my claiming I’m my own parent, but this didn’t work because I needed to give them a credit card number, and I was not ready to put my credit card number online. How would I say it my Visa is an Online Virgin and I plan on keeping it this way.
So I tried to prove I was in fact an adult after all and they required me to fax hotmail a copies of everything and details to my account. But I did not have my passport with me to fax it, so I thought I would be smart and beat the system by resetting my password again. This time I tried using my security question to reset my email’s password. However someone had changed the answer. So I reverted back to the “alternative email” as my only solution to solve my issues with my hotmail account. I clicked the button and waited for about a half an hour. After not receiving it in my inbox on my other email, I began to panic; I tried logging on again using my changed password from my first attempt of accessing my account. Usually it would bring me to that “Parental Permission” page however this time is said my password was incorrect.
So it seems my Tricky hacker had now changed my “alternative email” along with everything else on my account. I then discovered this hacked had gone onto my facebook changed my password on there as well and deleted my account. Unbelievable, I can’t even request a new password because my email has been hacked as well. All this time I have been logged into MSN, so I can see I’m getting email however no one is opening them. Why would someone hack my email and not read any of the emails themselves?
Anyways I called Microsoft support and apparently Microsoft doesn’t deal with hotmail, funny since I thought they were all the same company. They emailed me on my work email and sent me a link, after that I had to fill in a forum to file a complaint since apparently Hotmail/MSN has no customer service other than via email. After filling in and sending off the forum I decided to talk to an online help representative, Peter. Peter was also no help since he couldn’t tell me how long it would take for someone form hotmail to get back to me.
This morning at work I find an email from hotmail asking me to fill in another forum that basically I tell them all my account information, secret question, alternative email, any created folders, address book contact, msn contact, etc. anyways once I completed this I am still waiting on them to fix my hotmail and account so I can get my facebook back as well as everything else I was registered to that this hacker messed up.
Why would someone do this?
